Customer First
If you are worried about the safety or welfare of a child and feel you cannot talk about it with a member of the Pastoral Team, please contact Customer First 0808 800 4005
We are able to signpost and support access to a wide range of services within the local community.
Links to some of those services are listed below:
Suffolk Parent Hub
This website offers lots of support and advice to help with your child’s development:
https://www.suffolk.gov.uk/children-families-and-learning/the-parent-hub/
A website providing helpful articles and videos on all aspects of parenting.
https://www.place2be.org.uk/
Suffolk Young Cruse
Bereavement support for children, young people and their families:
01473 230888
A one stop shop for links to all the support services, clubs, schools, help and advice in Suffolk.
https://infolink.suffolk.gov.uk/kb5/suffolk/infolink/home.page
Suffolk Family Information Service
Offering free and impartial advice to parents about finding childcare, funded early education entitlement and other family services.
https://www.suffolk.gov.uk/children-families-and-learning/childcare-information-and-support-for-parents-and-providers/guidance-for-parents-and-carers/suffolk-family-information-service/
Norfolk & Suffolk NHS Foundation Trust
NSFT have set up a 24/7 helpline called First Response offering immediate advice, support and signposting for people with mental health difficulties.
If you are experiencing something that makes you feel unsafe, distressed or worried about your mental health you can now call the helpline on 0808 196 3494.
The helpline is available to members of the public of any age, regardless of whether they are an existing NSFT service user. The line is also open to other healthcare professionals, such as ambulance staff and GPs, as well as social care colleagues and police personnel who may need advice when working with individuals who are undergoing mental health difficulties or may wish to refer someone.
Your call will be answered by a trained mental health professional who will be able to listen to your concerns and help you get the support you need.
Local charity providing free, impartial and confidential advice on your rights and responsibilities.
Monday to Friday 9am – 5pm
https://www.citizensadviceipswich.org.uk/
Helping local people lead healthier lives.
https://onelifesuffolk.co.uk/
Suffolk Refugee Support
They offer practical support to refugees and asylum seekers.
https://suffolkrefugee.org.uk/
Opening hours
Monday, Tuesday and Friday: 9.30 - 1.00 and 2.15 - 4.30
01473 400785